FAQ

"Reliable Taxi Cabz" is a dedicated transportation service designed to provide convenient and reliable transportation to and from airports. We specialize in ensuring a seamless and comfortable travel experience for our customers, ensuring that they reach their destination safely and on time.

We provide transportation services to and from a wide range of airports, including Newark Liberty (EWR), JFK International, LaGuardia (LGA), Philadelphia International (PHL), and Westchester County Airport. If you have a specific destination not on our list, please contact us, and we'll do our best to accommodate your request.

We do serve local cruise ship terminals: Bayonne, NJ, NYC Cruise Ship Terminal and Red Hook. If you have a specific destination not on our list, please contact us, and we'll do our best to accommodate your request.

Yes, we offer transportation services for special occasions such as weddings, corporate events, and more. We can customize our services to meet your specific requirements. Please contact us to discuss your event transportation needs.

Booking a ride with us is easy. You can book online through our website or call our customer support team at 917.572.5390. Simply provide your pick-up and drop-off locations, date, and time, and we'll take care of the rest.

We offer a variety of vehicles to suit your needs, including standard sedans, SUVs, minivans and vans for larger groups. You can choose the vehicle that best fits your requirements when booking.

Yes, our airport transportation service operates 24 hours a day, seven days a week, ensuring that you have access to reliable transportation at any time of the day or night.

Gratuities are not included in the fare. While tipping is at your discretion, it's always appreciated by our professional drivers, who work hard to ensure a comfortable and safe journey for you.

We track flight schedules, so if your flight is delayed or arrives early, our driver will adjust the pickup time accordingly to ensure a seamless experience.

Yes, we offer meet-and-greet services for an additional fee. Our professional drivers can meet you inside the airport terminal with a sign displaying your name, making your arrival more convenient and stress-free.

Upon arriving at the airport, you will receive detailed instructions on where to meet your driver. Typically, your driver will wait for you at a designated meeting point, which may vary depending on the airport. Some common meeting points include baggage claim areas, designated pick-up zones, or a specific terminal exit.

We prioritize passenger safety. All our drivers are carefully screened, and our vehicles are regularly inspected and well-maintained. Additionally, we follow local health guidelines and sanitation protocols to ensure a clean and safe environment for our passengers.

Yes, you can book a ride for someone else. When making the reservation, simply provide the passenger's details, and they will receive the necessary information for their journey.

Yes, we provide child seats and booster seats upon request. Please make sure to mention your requirements when booking your ride. Please specify the number of child seats and the age of the child when making your reservation.

There is no additional fee.

We accept various forms of payment, including Venmo, Zelle, credit/debit cards and cash. You can also set up a corporate account for convenient billing options.

Yes, we have a customer support hotline available 24/7 to assist you with any questions, concerns, or booking assistance. You can reach us at 917.572.5390.

We recommend booking your transportation service as early as possible to secure your preferred vehicle and time slot, especially during peak travel seasons. However, we understand that last-minute bookings may arise, and we will do our best to accommodate your request.

Our prices are generally fixed based on your chosen vehicle type and the distance to your destination. However, additional fees may apply for waiting times, extra stops, or extended routes. You can find detailed pricing information on our website.

If you have any more questions or require additional information, please don't hesitate to contact us. We're here to make your airport transportation experience as smooth and enjoyable as possible.

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Please provide us with the following information:

- Pick up location

- Drop off location

- Number of people traveling

- Number of kids/infants traveling

- Number of checked suitcases

- Number of carry-on suitcases